The story behind the Email Marketing...

August, 2009 Monthly archive

According to Bredin Business Information:

Our most recent survey asked SMB marketers how effective their email newsletters are in the “always on” era of Twitter, blogs, forums and social networks. The net: email newsletters continue to work well.

Out of 36 respondents, 21 (58%) currently have an email newsletter for small and medium businesses. Here’s their take:

  • Performance is on target. 53% of respondents rate their newsletters as performing on or above overall goals. 48% say their newsletter performance is improving slowly, and 38% report no change in performance – in other words, roughly nine out of 10 newsletters are holding steady or improving, even as social networking dominates the B2B press.
  • Well perceived. 48% of respondents say that their email newsletter program has become seen within their company as more important in the past year or two; another 48% report its perception is unchanged. Only 5% of respondents say their newsletter is seen as less important.
  • Strong by comparison. When all survey respondents were asked to rate the performance of a variety of online marketing tactics, email newsletters ranked fifth out of 13 options. 74% of respondents rated newsletters as somewhat or very effective, compared to banner ads (80%), SEO (78%), educational resource centers (76%) and SEM (75%). LinkedIn and YouTube were least effective, both 24%.

Cand vorbim despre Email Marketing, trebuie sa fim creativi in comunicare si sa gasim solutii care sa ateste cele mai eficiente metode de segmentare.

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SpamAssassin este cel mai important filtru din .com şi unul dintre cel mai important din Europa de Est. Evoluţia sistemului de filtrare a impus tot mai mult respectarea practicilor de comunicare prin email şi implementarea unei platforme de gestiune a newsletterului care sa permită susţinerea campaniilor.

“Please review the best practice recommendations here before submitting a Bulk Sender application to Yahoo! Mail. In addition, this application process is not a guarantee for delivery to our users’ Inbox. We will examine your email practices and policies, as well as your mailings’ complaint rates, in making our decision.”

Asemenea tuturor ISPurilor, criteriile de filtrare sunt cele mai importante, iar succesul livrarii în Inbox depinde mai ales de respectarea lor. Dacă mă întrebaţi care sunt… nu ştiu. De aceea, prin jocul imaginaţiei a rezultat o analiză de SPAM.

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Se mai intampla din cand in cand, ca unii marketeri, o mica parte dintre ei, sa isi puna intrebarea: “Cum sa trimiti un newsleter?”. Ei bine. Atunci cand avem putine cunostinte, intervine dorinta de a avea rezultate, care sa sustina imaginea unui newsletter profesional.

  • 1) Emailurile fara permisiune sunt egale cu zero. Nu ignora modulul de ‘Double Opt-In‘. Ai posibilitatea sa iti dezvolti o baza de date reala.
  • 2) Incearca sa eviti sistemul de a comunica prin liste cumparate sau inchiriate. Este un timp pierdut.
  • 3) Monitorizeaza permanent listele si elimina toate bounceurile sau cererile de dezabonare.
  • 4) Explica clar ce fel de mesaje promotionale vor primi abonatii inca din letterul de abonare / confirmare. Nu uita de linkul de dezabonare, care trebuie sa fie vizibil si usor de accesat. Totul pentru a elimina rapoartele de SPAM, care iti pot afecta rata de deliverability.
  • 5) Subiectul unui email trebuie sa fie cat mai clar. Nu incerca sa faci artificii cu filtrele de anti-spam. Un titlu bun poate propulsa Rata de Open cu +20%.
  • 6) Nu uita ca ai nevoie de o adresa de trimitere reala. Nu le schimba! Emailul, la fel ca si IPul, are la baza o reputatie. O mare parte din useri isi salveaza adresa senderului in ‘Address book‘ (Whitelisting).
  • 7) Ai posibilitatea sa iti valorifici reputatia printr-un simplu mesaj “Te rugam sa salvezi adresa newsletter@news.formula-as.ro in clientul de mail”.
  • 8) Respectati cititorii si politica de confidentialitate prin care s-au abonat la newsletterul tau.
  • 9) Dezvolta un continut orientat spre prezentarea serviciilor intr-un context simplu si elegant pentru cititor.

Nimeni nu se va plange daca o sa primeasca mesaje interesante, care merita sa fie citite.

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“If you are not providing any kind of exclusive offering to your email subscribers, you need to before it’s too late.” Simms Jenkins

“Sending too frequently just to win a king of the inbox battle with your competitors is not a net positive for you or your brand.” Nate Romance

“Maybe it is time to refresh your email layouts and designs.” Dylan Boyd

“…we cannot trade short-term revenue for long-term customer mistrust.” Kevin Hillstrom

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